I got yelled at today.

An elderly gentleman wandered into the courthouse in search of help with a piece of mail he had received.  I said, "Can I help you?" and he handed me this piece of unopened mail.  He said, "The last time I got mail that looked like this they wanted me for the service and I went into the Air Force and served there for 32 years."  I shook his hand and thanked him for his service to our country.  He proceeded to tell me very loudly (he was hard of hearing even with the hearing aids he was wearing) that he wasn't sure what to do with this piece of mail.  I could tell he was concerned about it.  As he was telling me about his service in the Air Force and how many metals he had earned and how many bars he had on his uniform I slipped the envelope open and peaked inside to see that it was a piece of junk mail from Beltone hearing aids.  I kid you not.  When I told him what the mail was all about he became VERY IRRATE and started yelling at the top of his lungs that he had told those Beltone people he did not want their junk mail anymore because he already had hearing aids from the Air Force.  At that time he took the hearing aids out to show me the Air Force hearing aids so he began talking EVEN LOUDER without the aids.  After I got him calmed down I told him he can just pitch all junk mail and to try not to let it bother him.  I suggested he make a paper airplane out of their junk mail.  As his loud talking went on for more than 5 minutes, my co-workers had begun coming by my office to make sure that I was okay and not in any danger which I really appreciated!   They could see that I was handling the situation well and did not have a panicked look on my face so they left me to calm this poor, very upset, gentleman down on my own.  When he left my office he felt better and thanked me for my help.  He was really very sweet, just VERY LOUD.  I never know what or who will come through my door, but I always try to make the situation better for whoever it is. 
Powell for Treasurer 2012
VOTE Continued Progress - VOTE Powell